"Over a period of two years, Barb & Bill Johnston have presented numerous educational, communication and inspirational presentations to the employees at the City of Quinte West. I recommend their presentations with great pride to anyone.
Barb & Bill are creative and original thinkers. They have an intelligence touched with sincerity giving them the ability to deal with sensitive issues with a high concentration on confidentiality. They have a great approach to people, their ideas and thoughts, with plenty of common sense that allows them to assist individuals in various way to approach problem-solving with open and sincere discussions, and one-on-one conversations.
From the beginning session it was apparent that Barb & Bill presented with confidence and spirit. Their people skills, coupled with their conscientious and highly skilled approach enables them to connect with the attendees on a positive and sincere level. I have had ongoing positive feedback from our staff that the sessions were highly enoyed and they look forward to upcoming sessions to attend."
- Chris G. Davies, CRSP
Health & Safety Coordinator
City of Quinte West
"Thank you on behalf of the Ministry of Municipal
Affairs and Housing for your participation at
"Connections 2007" recently held in
Scarborough. You contributed greatly with
your invaluable knowledge and experience. You helped make "Connections 2007" a terrific success. We received many evaluations with glowing comments. I am confident that the staff benefitted from the information and insights you shared. Once again, thank you for contributing your knowledge, perspective and expertise. On a personal note, I really enjoyed your session. There was a lot of talk about it during the rest of the conference and it has helped!
- Elizabeth A. McLaren
Assistant Deputy Minister
Ministry of Municipal Affairs and Housing
 "Our recent Team Building Workshop was a resounding success. The buzz among the staff following this session was amazing, as it was filled with enthusiasm, a renewed energy and a new tool to better understand opportunities among their peers and clients.
We are pleased with the results achieved and the investment made that day. Based on the results of the day and feedback from the staff participants, we would recommend your group for professional/staff development opportunities. Both of you have a thorough knowledge of the product presented and demonstrated great enthusiasm throughout the morning; an impressive ice breaker for the day!
It has been a pleasure working with you. We hope that you will consider a return engagement in the future to expand on our initial discussions. Once again, thank you for tailoring the course to our needs and meeting our objectives for the day."
- Tony Haddad
Director, Business Planning & Budgets
York Region
"I am writing on behalf of the Association and would like to thank you so much for your presentation at our recent spring conference. The presentation was a "big hit" and was enjoyed so much by everyone that they were still talking about it the next day at the close of the seminar. Your enthusiasm and passion was contagious. As the conference chairperson you certainly made my job easier because of the positive feedback from the delegates. Your presence at any seminar that you may be invited to would most certainly make the affair a memorable one."
- Ruth Armstrong, AMCT, CMTC
Spring Seminar Chairperson
Assoc. of Municipal Tax Collectors of Ontario
For the past 16 years Mr. Lube has been providing
the Peterborough area with a quality service backed
by integrity and a commitment to the customer.
We hired The Centre For Applied Human Dynamics
to come on-site and do training with our staff with a goal of improved customer service and sales. To that end we are very pleased with the results… customer service which has been high here at our operation has established new heights and sales have increased by over 30%! We would highly recommend Bill & Barb to assist you in improving your customer retention and sales.
- Tom Jopling
- Harley Jopling
Owners
Mr. Lube, Peterborough | 
